FINANCIAL MARKETS AUTHORITY [FMA]

The New Financial Advice regime sets out 'The Standards' profile for an advisers conduct.

Conduct is at the 'core' of the Financial Markets Conduct Act [FMC Act] and as such the new standards deal with:

PART 1: ETHICAL BEHAVIOUR, CONDUCT AND CLIENT CARE

PART 2: COMPETENCE, KNOWLEDGE AND SKILL

c.a.r.e

Equal3 maintains its professional relationship standard of C.A.R.E. and it is the 'lens' for how we undertake our activities to ensure we consistently deliver good outcomes for our clients.

C - CONNECT with clients so we both have a healthy respect for each other.

A - ASK questions or offer insight through experiences, so we have context and understanding about each other.

R - RESPOND with a solution that best suits the clients situation.

E - ENGAGE the process with an Insuring partner who provides the third element and the positive outcomes at the time it is needed.